SwiftMap

Support Center

We typically reply within 1–2 business days

1. Common Questions

How do I add funds to my wallet?

Open the Wallet tab, tap + Add Funds, choose an amount (minimum $5), and pay with card, Google Pay, or Apple Pay. Funds appear in your balance instantly.

How do I cash out my earnings?

First connect a bank account from the Wallet tab, then choose Cash Out. You can pick a free bank transfer (3–5 business days) or an instant cashout (small fee, arrives in minutes).

How do tasks and escrow work?

When you post a task, funds are held securely in escrow until the task is completed and confirmed. Helpers are paid automatically once you verify the work is done.

My payment didn't go through. What now?

Check that your card is valid, has available funds, and isn't flagged by your bank. If funds were deducted but the balance didn't update, wait a few minutes and pull to refresh — contact us if it still doesn't appear.

How do I delete my account?

Go to Profile → Delete Account, or see our Delete Account guide for full details.

2. Contact Support

For anything else, reach out and we'll be happy to help. Please include the email address linked to your SwiftMap account and a short description of the issue.

Atech Engineering Solutions SRL
📍 Sat. Tomești, Com. Tomești, Jud. Iași, Romania

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